Holy Hill Home Care East

Frequently Asked Questions

WHAT MAKES HOLY HILL DIFFERENT FROM OTHER RCFE FACILITIES?
We are dedicated to working hard to ensure that each client is assessed and cared for based on their individual and unique needs. Also, our staff is qualified, caring, trustworthy, and ready to make this experience as comfortable as possible for the Residents. We've raised this business to the facility it is because of the love and care we provide. Not any one person can be hired here. We become family with residents, so trust is a very big deal to us. We have our 3 year old daughter who "runs" the facility and everyone loves her and it makes our ministry that much more special.

WHAT KIND OF SERVICES DO YOU PROVIDE?
We provide a variety of services. Please visit our accommodations and services page to find out more.

HOW MUCH CLOTHING SHOULD MY LOVED ONE BRING?
We suggest that you provide seven to ten days worth of clothing. We also have laundry services that are available at no extra cost.

WHAT IS YOUR STAFF RATIO?
Holy Hill typically provides a ratio of two residents for each staff member. This is well within the six to one ratio required by state regulations.

WHAT KIND OF FOOD DO YOU SERVE?
Holy Hill provides three nutritionally balanced meals daily. In addition residents are served snacks in between meal times. Our staff is also prepared to handle any special dietary needs that may be recommended by an elderly's physician. In addition, menus can be posted so residents and families know what meals to expect each day.

WHAT LEVEL OF CARE CAN YOU PROVIDE MY LOVED ONE?
Holy Hill can handle various levels of care as long as potential residents meet the criteria of a Residential Care Facility for the Elderly (RCFE). Holy Hill is licensed for ambulatory and non-ambulatory care and offers assistance with medication, bathing, dressing, grooming and arranging for transportation to meet medical and dental appointments.

WHEN DO YOU NEED A CARE FACILITY?
A residential care facility should be taken into account when the elderly is at least 62 years of age and any of the following conditions exist:

• Your elderly relative requires closer supervision and care.
• Your elderly relative cannot independently cope with the activities of day-to-day living such as eating, bathing, using the toilet, changing etc.
• Your elderly relative’s physical and mental alertness are diminished which could cause harm to themselves and others.
• Your elderly relative wanders off from the safety of home.
•  
• Requires assistance with their medication

WHAT OTHER HOME CHOICES FOR THE ELDERLY ARE AVAILABLE?

• Assisted living facility - These facilities give independence to the elderly who are moderately healthy and active. An impaired spouse and a healthy spouse may live together in an assisted living facility, where most include apartment style of living with separate kitchens, twenty four hour security, social and recreational programs.
• Skilled nursing facility - Also commonly referred to as nursing homes, these facilities provide patients with continuous nursing services and assistance from a licensed vocational or registered nurse. Skilled nursing facility provides extensive and broad services and help, such as medication, injections and constant monitoring of blood pressures. Compared to a residential care facility or assisted living facility, skilled nursing facilities provide the much needed medical care of patients.

How much does it cost? 
The costs vary depending on assistance required. Standard rates start at $4,800 for females with basic to minimal care. For men, it starts at $5,200. Call the administrator for the fee structure. This covers comprehensive care including daily grooming, dressing, linen service, transferring, toileting, laundry, house cleaning, meals, snacks, and activities. We assist with residents medication and also deal with pharmacist order for delivery or pickup, and our staff fully monitor all medications and assist client on self medication. Transportation to medical, dental, and local services appointments are coordinated. Supervised trips are planned based on resident participation.

Assisted Living Waiver

The Assisted Living Waiver (ALW) is a Home and Community-Based Services (HCBS) waiver that was created by legislation that directed the California Department of Health Care Services (DHCS) to develop and implement the project to test the efficacy of assisted living as a Medi-Cal benefit.

The pilot program was determined to be successful during the first three years in a limited trial in three counties.  In March 2009, the Centers for Medicare and Medicaid Services approved a waiver renewal for an additional five years and expansion of the program into additional counties.  Today the ALW is operating in Alameda, Contra Costa, Fresno, Kern, Los Angeles, Orange, Riverside, Sacramento, San Bernardino, San Diego, San Joaquin, San Mateo, Santa Clara, and Sonoma counties.  A five year waiver renewal was effective March 1, 2024.

The goal of the ALW is to: 1) facilitate a safe and timely transition of Medi-Cal eligible seniors and persons with disabilities from a nursing facility to a community home-like setting in a Residential Care Facility for the Elderly (RCFE) or public subsidized housing, utilizing ALW services; and 2) offer eligible seniors and persons with disabilities, who reside in the community, but are at risk of being institutionalized, the option of utilizing ALW services to develop a program that will safely meet his/her care needs while continuing to reside in a RCFE or public subsidized housing.